Privacy Policy

We are pleased that you are visiting our website and thank you for your interest. On the following pages, we inform you about the handling of your personal data when using our website.

Personal data is all data with which you can be personally identified. As used in this Policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our partners internationally.

The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is NRO Studio LLC, 30 N Gould Sreet STE R, Sheridan, WY, USA, Tel.: +1 832 930 1314, E-Mail: team-racetrack@mrostudio.com. The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

Given the constant evolution of laws and regulations regarding technology and the protection of personal data, it is likely that this Charter will be updated. If you are a user of the Site, you will be informed of any changes by e-mail. If any of the clauses of the present Charter were to be declared null or contrary to the regulation, it will be considered unwritten but will not involve the nullity of the other clauses of the present Charter.

The present Charter applies to the data collected:

• By simply browsing the Site
• Via e-mails exchanged between the Site and you or any other electronic messaging tool
• When you create a user account on the Site
• When you place an order on the Site
• When you subscribe to the Newsletter of the Site

It does not apply to information collected by any third parties or through sites operated by them, including through applications or content (including advertisements) directing the user to the Site. We thank you for reading carefully the Charter concerning the treatment of your Data and we inform you that the navigation on our Site necessarily involves the acceptance of this Charter. If the latter does not obtain your adhesion, we invite you to leave our Site. It is your responsibility to check that the Data communicated to the Site are in conformity. If necessary, you can correct and update them from your “My Account” space.

1. The data we collect

Depending on the nature and purpose of your interaction with the Site (creation of a user account, subscription to the Newsletter, completion of contact forms, as well as during any telephone exchanges) we may collect the following Data:

• Your email address will be required if you wish to create a user account, communicate with us via the contact forms and/or receive our newsletter
• Data relating to your identity such as your name, first names, e-mail address, postal addresses and telephone numbers may be requested
• Data relating to navigation: this is Data relating to the way in which you use the Site including: the IP address, the browser used, the duration of navigation, the search history, the operating system used, the language and the pages viewed
• Data about your visits to the Site, including traffic data, log files and other data or communication resources you use in accessing the Site
• Order Information: Your mailing address is required for invoicing purposes. In the same way, your bank details, PayPal, or other financial partner will have to be filled in to proceed with the payment of your order
• Data related to the use of social networks when you use their features.

2. How we collect your data

The Data may be collected directly when you transfer them to us by means of the contact and user account creation forms, newsletter registration forms available on the Site and/or communicated when you contact us by telephone.

We also collect certain Data indirectly through the use of cookies. They are used for statistical purposes, to provide you with personalized content and to prevent you from having to log in again each time you return to our site.

3. Why we collect this data

If you are an individual user, we collect your Data to:

• Send you our newsletter and/or personalized commercial offers if you have consented
• Manage orders
• Ensure the security and traceability of the purchases on the site
• Send you information about your account (including purchase invoices, order history)
• Manage your requests sent via the contact page
• Allow you to leave a review of the products
• Inform you of changes to the Site or our product and service offerings
• To respect our rights and obligations stipulated in contracts with users and for any other legal purpose.

We may also use cookies:

• To secure your browsing and improve your user experience, including by recognizing the username and password you have already provided so that you do not have to enter them on every page of the Site where they are required. The refusal of these will prevent any order on the Site (impossible identification).
• analyze traffic and data on the Site to measure the number of users of the Site, to make it easier to use and to ensure its ability to respond to your requests in a timely manner.

Refusal to correctly fill in the form(s) on the Site may block access to certain pages, particularly those concerning the ordering of products or services.

4. Who processes your data?

Your Data is processed by the Site in charge of :

• The management of the Site (Orders and shipments)
• Support management, to answer all your questions
• Billing management.

Moreover, within the framework of our activity, and for processing purposes, your Data may be communicated to subcontractors, service providers or other third parties, and in particular

• PayPal
• Stripe
• Emailing service
• Carriers
• Accounting Services
• Tax Services
• Google Analytics
• Facebook Pixels

Each of its actors respects a commitment of confidentiality concerning the use and processing of personal data.

For payment management and to facilitate the experience of our users, our Site offers the following payment methods:

• Online payment by credit card (Carte Bleue, Visa, Eurocard / Mastercard) managed by Stripe
• Online payment by PayPal

At no time do we have access to your payment details and credit card numbers. All transactions are secured using SSL encryption, guaranteeing both the identity of the payment organization and the confidentiality of the data.

All of the above-mentioned subcontractors, service providers, partners or other third parties are bound by contractual obligations to respect the confidentiality and protection of the Data and to process them only for the purposes for which we transfer them.

Your Data may be transferred to any purchaser or other successor in the event of a merger, assignment, reorganization, dissolution or other sale or transfer of some or all of our company’s assets due to uncertainties or bankruptcy, liquidation or other processes in which Site User Data is one of the transferred assets.

Finally, we may also disclose your Data to comply with any mandate required by applicable law, including government and regulatory requests.

The Site may contain links to various sites and social networking platforms maintained on third-party servers, by persons or organizations over which we have no control. As a result, we cannot be held responsible for how your Data is stored or used on the servers of these third parties. We advise you to read the applicable privacy policy of each third party website you access through the Site to understand how your Data will be used.

5. Length of time your data will be kept

When you subscribe to our newsletter, we keep your email address until you unsubscribe.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

If you request deletion of Personal Data, your user account on the Site will be deactivated and anonymized, and then completely deleted at the end of the aforementioned periods from the day you made the request.

Finally, with regard to the Data collected by means of cookies, your Data is kept for one month.

6. How we protect your data

Your Data is stored in a secure environment. The people working for us are required to keep your information confidential. To ensure the security of your personal information, we use the following measures:

• Secure Sockets Layer (SSL) protocol
• SET (Secure Electronic Transaction) protocol
• Access management – authorized or concerned person
• Computer backup
• Login / password
• Firewalls and antivirus

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

It is therefore impossible for us to guarantee the total security of information exchanges on this network. You agree that you transmit your Data at your own risk. We cannot be held responsible for any breach of the privacy settings or security measures in place on the Site.

As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep your user account password secret. Do not disclose it to third parties under any circumstances. Also, please be careful when disclosing information in the public areas of the Site, as these areas can be viewed by any user of the Site.

7. Your rights

Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be collected and processed to the extent required in each case if you provide us with this data when opening a customer account. The data required for opening an account can be found in the input mask of the corresponding form on our website. Deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. After deletion of your customer account, your data will be deleted, provided that all contracts concluded via it have been fully processed, no legal retention periods are opposed and no legitimate interest on our part in the continued storage exists.

We have one month to respond to any request to exercise your rights. This deadline may be extended by two months due to the complexity or excessive number of requests.